Who Is Central Portfolio Control?
Central Portfolio Control (CPC) is a leading debt collection agency based in Minnetonka, Minnesota. Established in 1998, CPC specializes in providing debt recovery services for various industries, including financial institutions, healthcare providers, telecommunications companies, and government entities. With over two decades of experience, CPC has built a reputation for its ethical and compliant debt collection practices.
CPC’s primary objective is to help clients recover outstanding debts while maintaining a respectful and professional approach towards debtors. The company employs a team of highly trained and knowledgeable professionals who understand the complex dynamics of debt collection. By leveraging their expertise and utilizing state-of-the-art technology, CPC ensures efficient and effective debt recovery for its clients.
In addition to debt collection services, CPC also offers skip tracing and asset location services. This means that they have the capability to track down individuals who have relocated or concealed their assets, making them an invaluable resource for clients seeking to locate debtors who are difficult to find.
CPC is committed to maintaining compliance with all applicable laws and regulations governing the debt collection industry. The company strictly adheres to the Fair Debt Collection Practices Act (FDCPA) and other federal and state regulations to ensure that debtors are treated fairly and respectfully throughout the collection process. CPC’s compliance efforts are regularly audited and monitored to ensure that they meet the highest standards of ethics and professionalism.
CPC’s dedication to compliance and customer service has earned them numerous accolades and certifications. They are accredited by the Better Business Bureau (BBB) and maintain an A+ rating, demonstrating their commitment to resolving customer complaints in a timely and satisfactory manner. Furthermore, CPC is also certified by the Professional Practices Management System (PPMS), a rigorous certification program that ensures adherence to industry best practices and ethical standards.
FAQs:
1. Can CPC collect debts on behalf of any type of business?
Yes, CPC provides debt recovery services for a wide range of industries, including financial institutions, healthcare providers, telecommunications companies, and government entities.
2. How long has CPC been in operation?
CPC was established in 1998, giving them over two decades of experience in debt collection.
3. Does CPC have the ability to locate debtors who have relocated or concealed their assets?
Yes, CPC offers skip tracing and asset location services, allowing them to track down debtors who are difficult to find.
4. Is CPC committed to complying with industry regulations?
Yes, CPC strictly adheres to the Fair Debt Collection Practices Act (FDCPA) and other federal and state regulations governing debt collection.
5. Does CPC have any certifications or accreditations?
Yes, CPC is accredited by the Better Business Bureau (BBB) and holds an A+ rating. They are also certified by the Professional Practices Management System (PPMS).
6. How does CPC ensure ethical and professional debt collection practices?
CPC’s team of professionals are highly trained and knowledgeable about the complexities of debt collection. They also utilize state-of-the-art technology to ensure efficient and effective debt recovery.
7. What industries does CPC primarily serve?
CPC provides debt collection services for financial institutions, healthcare providers, telecommunications companies, and government entities.
8. How does CPC handle customer complaints?
CPC is committed to resolving customer complaints in a timely and satisfactory manner. They have an A+ rating with the Better Business Bureau, which demonstrates their dedication to customer satisfaction.
9. Can CPC collect debts from individuals as well as businesses?
Yes, CPC can collect debts from both individuals and businesses.
10. Does CPC offer any other services apart from debt collection?
Yes, CPC also offers skip tracing and asset location services.
11. Is CPC licensed to operate in all states?
Yes, CPC is licensed to operate in all states.
12. How does CPC ensure compliance with regulations?
CPC’s compliance efforts are regularly audited and monitored to ensure adherence to the highest standards of ethics and professionalism.